This session is designed to strengthen the capability of Class 1 Agents and Licensees in Charge (LICs) to optimise financial performance, manage business risks and support sustainable business operations.
There are 3 topics in this bundle.
If you are taking the course face-to-face, your designated instructor will be there in person and can answer any questions that you may have with regards to this course.
If you are taking the course as a webinar, you can email your instructor directly or if you have any further enquiries you can contact the RETNSW team.
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Understand key financial indicators, recognise financial warning signs, and assess how business pressures can influence decision-making, compliance outcomes, and the long-term sustainability of a property agency. |
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Learn how to identify common fraud risks, recognise warning signs, and implement effective governance, internal controls, and prevention measures to protect agency operations, staff, and consumers. |
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Learn how to analyse complaint trends, identify recurring issues and emerging organisational risks, investigate root causes, and implement early interventions and continuous improvements to strengthen agency performance and compliance. |
The easiest way to enrol is to purchase through the website. Simply select the course or workshop and make payment through our secure portal.
If you are a Property Manager or work in Sales, you need to complete a minimum of 7 hours in a real-time workshop or webinar in the required CPD (continuing professional development) professional area in the 2025-2026 CPD year. For Commercial Agents, a minimum of 5 hours in a real-time workshop or webinar is required. Our Residential Property Managers, Real Estate Salespeople, Commercial Real Estate Agents all meet this new NSW Fair Trading requirement.
Class 1 Agents of all types are also required to attend a NSW Fair Trading accredited event for a minimum of 5 hours on top of the minimum CPD hours.
NSW Fair Trading specifies CPD requirements in hours, not just the completion of a test. The purpose of continuing professional development is to ensure all agents are across new industry developments, changes to legislation, and any major industry news impacting the way agents conduct their day-to-day operations. Therefore, the workshops are a way of carving out time to ensure this purpose is fulfilled.
Unfortunately, you cannot get an RPL for a CPD course. This is only available for qualifications courses, like the Certificate IV or the Diploma.