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Running a Compliant Property Business

Understand your obligations as a Class 1 Agent and learn how to run a compliant property business through effective supervision, compliance systems, risk management, complaint handling, and audit readiness.

Workshop fee: $250

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Running a Compliant Property Business

Relevant for
  • Class 1 Agent

This session is designed to strengthen the capability of Class 1 Agents and Licensees in Charge (LICs) to implement and maintain compliant operational systems within a property business.

  • Course Length 5 hours
  • Course Delivery Interactive workshop

Available delivery methods

  • Face-to-face workshop Study up close and personal with industry professionals in a workplace environment.
  • Live interactive webinar Combining the interactivity of a face-to-face classroom with the ability to study wherever you may be.

Curriculum


Legal Responsibilities of a Class 1 Agent

Understand the legal responsibilities of a Class 1 Agent, including supervision obligations, delegation, and personal accountability for ensuring the agency complies with legislation and professional standards.

 


Compliance Systems and Reporting Obligations

Learn how to implement and maintain compliance systems, including policies, procedures, supervision, file audits, trust account oversight, and record keeping to ensure your agency meets regulatory requirements.

 


Risk Management and Complaint Handling

Identify regulatory and reputational risks within an agency, implement risk control measures, and establish complaint handling and internal dispute resolution procedures.

 


Staff Supervision and Training: your obligations to prevent underquoting and misrepresentations

Understand your obligations to supervise and train staff, prevent underquoting and misrepresentation, and ensure advertising and pricing practices comply with legislation.

 


Responding to a Fair Trading Audit

Learn how to prepare for a Fair Trading audit, maintain compliant records, conduct file reviews, and implement ongoing audit readiness procedures within your agency.

Upcoming intake

There are currently no openings available for this course.

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